We received these lovely boots this morning (a replacement for an obviously used one that was delivered to us yesterday) and after wearing them for a couple of hours the insoles on one of the boots ripped. It literally falls apart. It's so frustrating because the boots themselves seem very durable and adorable but now she doesn't want to wear them anymore because the insole fell apart and hurt her foot. I was willing to give that 4-5 stars but the fact that the insole fell apart the morning we received it is unforgivable.
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