This heater has all the features I wanted: overheat protection, anti-tilt, cooling grid/housing, thermostat, oscillation, timer and hi/low mode. warm. The heater was shipped in its original packaging - no shipping box, packaging etc. They simply put a shipping label on the retail box and shipped it that way. From the way the box was sealed with tape I assumed it had been used and had been returned to Revane for some reason. When I opened the packaging, the plastic bag covering the heater had been opened before I received it, increasing my suspicion that it was a used product. However, it appeared to be in good condition, so I figured I'd keep it to myself and not complain to Revain that they sent me something used when I paid for a new product. So I read the manual, turned on the heater, checked. works and was very satisfied. On the heat setting of 1500W (high) it got REALLY hot very quickly. Even with minimal heating (900 W), it got very hot. The controls (the touchpad, so to speak) are very responsive, and you hardly have to touch them to use them. As I said, at first I was very happy with this little heater. But after using/testing the heater for 7 minutes, the controller stopped responding. I couldn't do anything with it at all so I had to turn it off to turn it off. This product is coming back and I will be looking for a completely different brand.
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