Review on 💾 Enhanced Storage and Backup: WD My Book 4TB USB 3.0 External Hard Drive for Efficient File Management by Issac Smart

This drive had served me well for almost 2.5 years (2 year warranty) when the drive suddenly failed. I was working on a document opened from disk and was about to save it when I realized the disk was no longer on the computer. After unplugging the USB cable, replacing USB cables, and switching USB ports, the drive remained offline. I then unplugged the USB and power cords. When reconnected, the drive came back online. Luckily I was able to backup everything before it crashed again, which happened the next day. Now I'm contemplating my future purchasing decisions: after seeing Seagate's high failure rate in the Blackblaze hard drive reliability chart, I ruled it out from the competition. Other options I'm considering are buying internal drives and using the case to make an external drive yourself. Backblaze data shows HTSG's internal drives are reliable. Bottom line, you should always have redundant backups to be on the safe side. WD's customer support included short messages once a day, which didn't help much, but this type of interaction might be common among similar companies.