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Tunisia, Tunis
1 Level
706 Review
77 Karma

Review on Centrix by Chris Crawford

Revainrating 1 out of 5

The Flaws in Cricket's Virtual Storefront

My search for the best places to purchase cosmetics online has led me to the website of the Cricket Company. Their online shop fell short of my expectations, unfortunately. To begin, while they do offer a respectable variety of goods, I found their prices to be significantly higher than those of competing online merchants. When I found the same products elsewhere for cheaper, it was challenging to justify buying from their online store. Second, the website's style left a lot to be desired; I had trouble navigating it. Finding what I needed was challenging, and the search feature gave me inconsistent results. In addition, I was uncertain if I was making the right purchase because the descriptions of the products were inadequate. In addition, I was not happy with their support staff. I contacted customer support with a query about my purchase, but I didn't receive a response for several days. When they did, it was with an unhelpful answer that failed to address my concerns. Last but not least, the delivery was slow and the packaging was inadequate. The fact that some of the items were broken when they arrived made me question their commitment to quality. In sum, Cricket Company has a reasonable selection of products, but it is difficult to suggest them due to their high prices, poorly designed website, and lackluster customer service. You can find more favorable pricing and service at alternative web merchants.

Pros
  • Detailed product explanations and feedback from previous customers to assist with making acquisition choices
Cons
  • It's possible that some items will be harmed in transit.