The site is very user friendly which makes it easy for people without much knowledge of tax laws/accounting etcetera understand how they work! I like this website because there really isn't anything bad about using their services (aside from being expensive).
It's great if someone doesn’t have any experience with accounting but wants help understanding what taxes mean so as not be taken advantage by them when filing returns; also helps out those who want advice before starting up businesses such as freelancing platforms where all payments go through Paypal - no bank details needed!!