I love this software because it gives me peace or mind that my business activities are being monitored every second by professionals who know what they're doing. This has never happened before when we were using other monitoring softwares. We have been able get things done much faster than any time previously - especially since all information about everything you do - including those not related directly to work can be viewed at anytime from anywhere through different devices. It needs some getting used too but will help make sure no one messes up important documents nor does anything inappropriate without someone having their hand (or eyes) right there looking to see if something happens again. For us at first people thought it was strange that everyone always had his/her head down so often typing away instead just standing around watching each others' screens. But once trained properly it's amazing how productive everyone gets after awhile. So far nothing really bad. Just minor issues such as sometimes slowdowns.