When I couldn't get my computer to recognize this 2TB drive I called customer service and found a real person straight away. Not only that, but after a few basic questions, they looked at my motherboard info and found that my motherboard only supports SSDs up to 1TB. I would never have considered it a problem and never in a million years would have realized it was a problem. I returned this and ordered a 1TB and it was recognized straight away and works great. Above all, praise the service and excellent journey. I am approaching or approaching the indicated speed. I will for sure buy from them again.
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