I like how easy it was to get up an running using this software. The support from both Salesforce as well as SFDC has been very responsive during all stages (from installation through training). This tool allows us to track employee performance by department without having employees log into separate systems or apps - which would be too time consuming! It's not perfect but definitely helps streamline HR processes while saving valuable resources such as man hours/manpower required for other more manual methods used outside of SfCS.