black by Franciszka Krajewska ᠌

Name: Philips Sonicare DiamondClean HX9368/35 sonic toothbrush, pink/black
Item: Philips Sonicare DiamondClean HX9368/35 sonic toothbrush, pink/black
Rating: 3

April 21, 2023

Thought it would be better, but overall not bad.

We have been using brushes for 1.5 years. During this time, one of the brushes broke down - it was completely replaced under warranty. However, the risk of breakage and the second brush with the approaching expiration date of the warranty is very annoying.
My mother has a brush for 3.5 thousand from the same Philips, there is a different design and a different button - it has no gaps, therefore, water will not get through it.
I think that we overpaid for the design and also paid with a reduced service life.
The Philips SC has left a good impression so far, I hope that those people who designed the body of this brush will also take into account the numerous negative reviews and make changes to the design of subsequent models.

Pros

Cleans teeth well. I have a bracket system installed - cleaning is acceptable (if I clean it twice), but after cleaning I still use an irrigator and brushes. After the installation of braces, the "Sensetive" mode saved me - my teeth ached, and it was impossible to clean in the normal "Clean" mode. Of course, nozzles due to braces become unusable faster, and they are no longer enough for 3 months, but I like cleaning with an electric brush more than orthodontic. The charge holds an average of 1.5 weeks (double cleaning in the morning and evening) - enough for me.

Cons

The weakest point of this brush is its button. As explained in the SC, toothpaste gets there while brushing your teeth, over time it accumulates and squeezes out the gum, which performs the function of protecting against water. After that, water enters the engine compartment, which leads to the failure of the toothbrush. In the same SC they explained that the brush is non-separable and it changes completely (respectively, after the end of the warranty, you fly into a tidy sum). By the way, the first bell is that the brush will soon fail - the button will be harder to press. Unfortunately, the actual brushing of teeth differs from the advertising presentation and often the paste flows right down the toothbrush. It is difficult to deal with this, but it is possible: it is necessary not to let the toothpaste get on the button during cleaning - follow this as much as possible, because. if the toothpaste has already got into the slot of the button, you can’t pull it out from there. As an option, put it all together in a package :) But there will be no more pleasure from using such a device, only control "so long as something doesn't break."