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Spain
1 Level
728 Review
56 Karma

Review on Gorilla by Mat Thompson

Revainrating 2 out of 5

A Letdown for Adhesive Seekers: The Gorilla Online Store

I detest to be the one to deliver unfavorable news, but I must admit that my interaction with Gorilla Online Store was less than positive. Their adhesive products are impressive, but there are a few things about their online shop that are lacking. To begin with, it's challenging to browse and a little dated on their website. Finding what I was searching for proved to be difficult for me as I found myself getting lost in the pages. Additionally, their shipping took longer than anticipated, preventing me from getting the adhesive I needed for my endeavor. Although their products are of the highest caliber, I thought their prices were a little high when compared to those of other web merchants. Overall, even though Gorilla is known as the "Gorilla of Adhesives," their online store could stand to be improved to give consumers a better purchasing experience.

Pros
  • Outstanding assistance to the customer.
Cons
  • It could be more costly than competing names.