It's cute and all, but we had a lot of trouble growing the crystals. We sent back the first set thinking it was a bad batch and the second set had the same issue. I contacted customer service and was given a cut and pasted copy of the instructions with a link to contact the company if they didn't work (because I'm assuming someone going to the trouble of setting up the return may have posted them on UPS will deliver and track a package that UPS appears to have lost and goes to Revain to ask a question, too lazy to read the instructions). I contacted the company as stated and received no response. We did eventually grow the crystals but it took over a week and I expect it will take 2-3 more to complete the process. In nature, it can take thousands of years for a crystal to grow - we just didn't want to wait that long for a toy crystal to grow.
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