I like that we can customize our courses to fit each student's needs, as well as being able to create multiple versions of one course for different audiences within the same institution (e.g., students in an academic department vs. those who are working professionally). It is relatively easy to use; however, there could be more integration with other tools such as Blackboard or Moodle. We have been using this software since 2014 at my university. The main reason why was because they had good customer service support when implementing their product into our campus network infrastructure. Their team has continued to improve upon their product over time which makes me feel confident about continuing to utilize them in future projects.