I like that they can understand what we need. They know our industry and provide us with results. Nothing really at this time! They have been great so far. Their rates seem fair considering their experience and knowledge. Keep an eye out for future updates or changes as BrandStory has done some work in recent years which could impact you if you use them now. The team at BrandStory helps me see my business from another angle. It's hard to find people who will listen to your ideas and help turn those into reality. Not only do they make sure everything flows smoothly but also communicate effectively.