I like how easy it was for our team members who are new at BI/data visualization tools learn about this tool very quickly without any technical knowledge required! The user interface can be improved in terms with navigation between pages where you need more tutorials / guides etc..
If used correctly then its great as long there isn't many other options out side panbi which would allow us compete effectively against them! We've been able t improve customer experience using Data Visualization through dashboards & reporting.