I like how easy it was setup with our team of employees who are not familiarized in this type system/software but got used quickly once we started using them! The only thing i dislike about pro contractor so far has been their pricing model which seem expensive compared other similar softwares out there (like xactimate).
We have reduced cost by up front fees as well reduce time spent entering data into excel sheets manually when working together during projects phases such us bidding phase or final inspection etc..