I like that they are able to help you find the right fit for your organization. They are very thorough in their research and provide many different types of resources to help you choose the best fit. Their process is extremely transparent and they will work with you until you're happy with the final result. I wish there was more flexibility when it came to choosing between two candidates who were equally qualified. Sometimes it can be difficult to get everyone on board with a decision. This usually leads to a lot of back and forth and confusion. It's good to have someone who has experience with this type of situation. They helped us fill a position where we needed someone who had a strong design background.