This was our second Waterpik, we loved it when it worked! Our first Waterpik, Water Flosser WP-662 was purchased on August 22, 2017 and lasted just over 19 months until early April 2019 when it simply stopped working and the motor would not start. We thought 19 months was a short lifespan, but we didn't want to continue with warranty measures, so on April 11, 2019 we simply bought another one, the WP-672 Oral Irrigator. but tonight 8 September 2019 I used it and the same problem as the first one, the motor no longer works so not quite 5 months!. We use GE surge protection in addition to the standard GFI protection on the bathroom outlet and other connected devices continue to work. I'll be calling about the warranty on these so I'll let you know of the outcome. Just generally disappointed as we love it and hate it now experimenting with other brands to find one we like just as much.
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