Everything was nice with this chair, very comfortable seating, stylish design, and easy assembly. Shipping was pretty quick too, packaging and contents arrived all good. I love the swivel, and the rocking chair feature, as well as the recline. The only other comments I would make about this model, is that even though I love the right side easy handle to activate the recline motion. Once you are ready to get up, it's a bit of a maneuver to snap back from the recline position. Not a big deal for me at all, but for some it may be a bit more effort. Other than that the massage feature totally needs to be upgraded, had to give it 4 stars instead of 5 for that alone. Can't say I use it much. But the rest of the chair is so nice not only did I decide to keep it, but I bought two.
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