I like that it is easy enough so we can do our own accounting without having too much support from them (we don't need as many features but just knowing where all of my customers are would be great). There's nothing really wrong with this software, other than maybe how they handle their updates sometimes could use some work! We have been able solve almost every problem ourselves within hours when using Tb works as opposed to days or weeks if you were doing your accounts manually in excel - especially since there aren’t any mistakes at times even though its not perfect yet either way!!