I like how it has saved me so much time finding out where my packages are because of its integrated tracking feature. It also makes sending emails between different people easier than using email clients. Sometimes it doesn't find all orders but i know this could be fixed by downloading more data or updating the app. Also sometimes when you update your account information the order number changes which means if someone else logs into your account they might end up missing some shipments. This software saves us so much time looking through our invoices to see where we have shipped something. We used to pay $30-$40 per month just to look at invoice dates/tracking numbers which was extremely costly! Now that we use stiitch we can check these things within minutes instead of hours.