I really like the ease of use and that I can customize the website to fit my needs. However, I would like the ability to have a more "in person" presence of the company. I would like to have the ability to have a phone call with a representative and have it set up for me. Additionally, I would like to be able to use a live chat option to talk to a representative about my needs. These are just suggestions. I have not had any issues with RevelHost. I have used them for a number of years and have had no issues. They really do a great job and provide a great customer service. I highly recommend them. I use RevelHost for my website and I have been very happy with their service. I have used other hosting companies in the past, but have always had issues with them. RevelHost really has.