Review on Catalia Health Platform by Duane Kerr

The best thing about catalina health care was its ability for us as medical professionals, we were able to have live chats with our clients which made it easier than ever before in terms of maintaining long term relationships between clientele/patients! It could be improved by having better integrations across other platforms such as email or texting so they can share information more freely without having to type everything out via chat again. I highly recommend this product if you are looking at ways to improve your customer service experience with customers who may not necessarily use social media themselves but would like someone to listen to them when needed. We noticed an increase in retention rates after using cataliana since many people rely heavily on SMS texts but don't always give feedback through channels such as facebook posts etc.