The dashboard is fairly easy to navigate for first time users. It's not as robust as some competitors but it does have its benefits. There are many features that can be used outside of just audit reports. For example we leverage its risk assessment capabilities for cybersecurity purposes in addition to our SOC2 audits. I would recommend looking at other solutions if you don't need all of the features this product provides out of the box. We use Secureframe to perform external security assessments which includes an initial vulnerability scan against their network infrastructure and then a full penetration test.