I used iGirlDress to buy a dress not too long ago, and I have to say that overall, my experience with the company was incredibly negative. My dress was in no way beautiful or stylish, despite the fact that the business that made it claims to specialize in the production of such garments. The dress was made of a cheap and flimsy material, and it did not appear anything like the picture that was displayed on the website. I, too, was dissatisfied with the quality of the customer support. It took an interminable amount of time for the business to respond to my request to return the dress after I contacted them. And when I eventually did, I was informed that I was unable to return the dress because it had been worn prior to my purchase. If I didn't try on the dress, how was I expected to determine whether or not it was of high quality? In general, iGirlDress is not a website that I would suggest to anyone. This is not the right business for you if you want a dress that is of high quality and appears exactly like the picture on the website. Put that money aside, and go shopping somewhere else.