I like that it is customizable so you can get what your looking for if there isn't anything available out of box! It's easy enought too use by just googling stuff but not as intuitive an user friendly UI compared with other tools i've used previously (inclamp etc). For example in clamps when searching something from google will bring up results straight away where using InClump would make me click through pages trying find my search term first which was slower than expected especially considering how simple some things are sometimes - think maybe have more examples/examples at different levels? Also having 'help' button open only after pressing enter could be faster or better explained why this has been selected over another option before actually clicking help?! Would love support team behind product had actual training rather then assuming all users know their way around software!! Support staff also very busy hence no 1 always answerd quickly even though its.