- Customer Service
- Very helpful, quick responses via email even though most messages were sent outside office hours in Australia while traveling overseas for holidays etc.The Campaigns feature allows me much better control over what goes where / who sees these different pieces without having loads & lots o f copycat emails going through peoples mailboxes un looked
Hero Digital Review
4
Β·
Very good
Β Β
RatingΒ
4.8
Marketing Services, Marketing Analytics
Description of Hero Digital
Hero Digital combines strategy, design, engineering, and analytics in our delivery of multi-channel customer experiences for brands.
Pros
Pros
- Easy usage
- Great customer service.
- Flexibility in terms o f changing things around
- Customization ability for specific websites/campaigns
Cons
- No complaints
Pros
- Fast turnaround
- Creative support when needed (as most agencies can provide)
- Helpful customer service agents available whenever issues arise.
- Highly skilled workforce who delivers quality work every day
Cons
- There are nuances
Pros
- Quick and easy process to signup for trial.
- User friendly web interface.
Cons
- Difficult to navigate the site at first as there was no help or instructions provided.
- Lack of technical knowledge of users.