Review on Hixiaohe by Robert Morrison

My most recent interaction with Hixiaohe web store was disappointing. Although they have a large variety of clothing, shoes, and jewelry, their customer service was lacking in many ways. When I contacted their customer service team about a problem with one of my purchases, I received unhelpful and dismissive answers. It was clear that they were more interested in ending the ticket than they were in finding a solution to my problem. Additionally, I had trouble navigating their website and the checkout procedure was unclear. My purchase required me to go through a number of stages, which was frustrating. Although their products are of high quality, their user experience and customer support could use some improvement. I was let down as a regular client and would be hesitant to use them again.