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Uruguay, Montevideo
1 Level
713 Review
100 Karma

Review on sunkey by Samuel Groove

Revainrating 2 out of 5

Sunkey Online Store: A Poor Purchasing Experience for Fans of Sports and the Outdoors

As a professional in the sports and outdoor industries, I have encountered numerous internet shops that sell high-quality equipment at reasonable costs. Unfortunately, those expectations are not met by Sunkey's online store. Finding specific products on their website is tricky due to the old and challenging to use website design. When I finally found what I was looking for, the products were of poor quality. In particular, their sports water bottles were constructed of poor plastic and began to leak after only a few uses. Additionally, when I contacted their customer care about my problems with the devices, they were unreachable and unhelpful. They made no attempt to address the issue or give any solutions. Overall, I was unimpressed with Sunkey's online store, and I wouldn't suggest it to any sports or outdoor aficionados. Poor customer service and a lack of high-quality products combine to create an unpleasant and disappointing buying experience.

Pros
  • Checkout is fast and simple.
Cons
  • Poor service to the customer(s)