I like the way the software is able to connect with the customer on a personal level and provide them with the right information at the right time. The software is very easy to use and it has a lot of features. I have not found anything I dislike about the software. I have been using Retentionforce for several years now and I have never had a problem with the software. I highly recommend Retentionforce to any company that is looking for a marketing software that is easy to use and has a lot of features. I use Retentionforce for marketing my business. It allows me to connect with my customers on a personal level and provide them with the right information at the right time.