As other reviews said the shoe sizes were far off. I usually wear size 9.5-10 (43 EU) but I went up a size and ordered 44 EU. Still too small, my heel fell off my back. But I believe Revain achieved this and the exchange process was online and easy. They sent the larger size (β¬45), emailed a UPS return label and I had a month to ship the smaller pair without paying again. The new pair arrived within a week, the exchange used the same shipping speed as the original purchase. The new shoes fit well, but I don't know now if all Sanita models are the same size or not. As for the shoes, these are my first clogs. I have had pain in my legs at work (I stand a lot), I have a bone spur and Achilles tendinitis for the past three years. They relieve my Achilles tendon in three ways: with my buttocks rocking slightly, without my back (so no pressure on my Achilles tendon attachment point) and with the heel raised. So far so good, less pain but I only wear them for a few days. In terms of quality, I've never had clogs to compare them to. They feel sturdy and well built, simple and basic shoes. I probably won't wear them outside of work or with shorts ha. But unless I have heel pain this won't be the last pair I buy.
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