The ability for us to have our entire fleet in one place, so we can see what is going on with each vehicle as well as how they are performing over time. There could be more options available when it comes to customizing reports/queries. I wish there was an easier way of seeing where all my vehicles were at any given moment without having to go through multiple screens or tabs within HawkEye itself. We use this program daily and like that its easy enough for anyone who has little experience using computers to get up-to speed quickly! Allowing me to track performance issues across several different states and departments. It's also helped streamline reporting processes by allowing managers to view status updates from their phones while out driving around doing inspections. This helps keep them informed about problems before they even know something needs attention!