We've been using their product for almost two years now with no issues to report! They're helpful in every step of our journey including setup/configuration (which we don't think is normal). Their team has also helped us out when something goes wrong along the way - so it's not just another vendor that disappears or gets difficult at some point down the road. The only thing I dislike about them are they need more than one person who knows how things work behind the scenes if there were an issue which could cause downtime. If anyone wants ease of use web building software like this please do try it. You'll be impressed by how easy everything works once set up correctly. Our site was built off WordPress without adding many features but after working closely with Training Tilts development staff we realized what would help our business grow beyond anything else we had ever used before.