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Japan, Tokyo
1 Level
730 Review
53 Karma

Review on Skycase by Simon Nugroho

Revainrating 2 out of 5

SkyFAIL: The Disappointment of a Do-It-Yourself Expert

I recently purchased a phone cover from Skycase in the hopes that it will elevate the look of my phone, but boy, was I in for a letdown! The website was hard to navigate, and there was very little information available. Not only did the goods I purchased not come in the color it was advertised to be, but it also started falling apart in less than a week! And please don't even get me started on the poor or nonexistent customer service. When I tried to request a refund, I was confronted with responses that were not helpful and wait periods that were too long. As a professional in the field of do-it-yourself projects, I can recognize quality when I see it, and regrettably, Skycase is not up to the task. You can save yourself some difficulty if you seek for phone accessories somewhere else.

Pros
  • Quick and trustworthy delivery
Cons
  • Return guidelines might not be particularly lenient.