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Georgia, Tbilisi
1 Level
738 Review
48 Karma

Review on LiebeWH by Michael Vargas

Revainrating 2 out of 5

A Disappointing Experience with the Products and Services Provided by LiebeWH

I feel obligated to express my dissatisfaction with LiebeWH as a business because I am a consumer who has recently made multiple purchases from the company. Despite the fact that their products and services were described in a way that seemed to hold a lot of promise, I ran into a number of problems that left me feeling dissatisfied. To begin, the standard of the products that were sent to me did not meet my expectations. Because the tools and materials for home improvement that I bought were not as long-lasting as I had anticipated, I found myself in the position of having to replace them earlier than I had anticipated. In terms of both the quality and the aesthetics, the present wrapping supplies and the stationery did not live up to my expectations in any way. In addition to that, I did not find the website to be as user-friendly as it was advertised to be. Both the search function and the product descriptions were not always reliable in terms of providing accurate results, and the descriptions were not always instructive or clear. Because of this, it was challenging for me to find what I was looking for, which made the purchasing experience as a whole frustrating for me. Last but not least, the customer support was below average. The response time was slow when I reached out with inquiries and concerns about my order, and the representatives did not appear to be knowledgeable about their products. The fact that I had to look for solutions elsewhere contributed to the general inconvenient nature of the shopping experience. In conclusion, the descriptions of LiebeWH's products and services may sound promising, but my experience as a consumer with the company was less than stellar. My expectations were not met in terms of the website's ease of use, the product quality, or the company's commitment to excellent customer support.

Pros
  • Website that is easy to use and provides excellent support to customers
Cons
  • inconsistent supply of the product