I like being able for it is easy access from my home computer as well! The interface makes this very user friendly so there are no problems with installing or using any part at all really!! It's not too much trouble if you have someone in your household who can use computers/internet but i do find myself needing more tutorials (aside form what was provided) when first starting out just because things seem pretty complicated once compared against other programs - though they're getting easier now. As mentioned above ease-of install & usage make up most aspects about why we chose vigilance over others similar services available online these days :).