It was the first time I had used bluetooth headphones, and I bought a pair from a brand that I knew to be reputable and trustworthy. Despite my high hopes and expectations, however, I was left feeling extremely let down by the product in the end. I kept them in a special case for headphones, treated them with care, wore them so as not to overcool the battery, and kept them warm in the cold; however, after 2.5 months the insulator began to become exposed, at first a little bit, then after a week completely; now the left earpiece hangs on a metal wire. The price of $3000 for headphones is high for a student. to contact under warranty, I initially sought for technical help on the Sony website, but my search was fruitless; the only piece of information that I found useful was the number. I answered the phone and was directed to the orbis service, which is located at 60 Oktyabrskaya embankment (St. Petersburg). turned there, they were hostile, yelled at me, they warned me in advance that the case would not be guaranteed because the damage was mechanical, you never know if I pulled or cut it myself, but I still handed over the gadget to them. I was taken aback when they told me that they would photograph the damage and then send the photograph to a location further away; I was surprised by this. How is it possible to tell something just by looking at a picture?! The long-awaited response regarding the ineffectiveness of the repair arrived today. the most unfavorable impressions from the entirety of this narrative; what a waste of both money and effort! This is one item that I would never suggest to anyone!
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