The ability it provides us with when we want our customers’ information in order, so they can have access at any time without waiting or having their phone off by themselves while talking about something important (like work). It also helps me keep track of all my clients' schedules which I use as well! Nothing really bad but sometimes some words are not translated correctly from English into Spanish language. We've been using this software since 2018 because there's no better option out here yet until now.