I like that it's easy enought anyone can use without any training or prior experience with Event Management Software! It was very helpful when we were in need of an open source software option since our previous vendor went out-of business (and didn't provide refunds).
We are currently using this product as both ticketing system AND tracking tool so far everything seems fine but nothing stands above anything else atm - no complaints yet from us either way its still early days :) Great piece if functionality especially considering how much money they charge per month compared tot he price tag itself which isn;y too bad because their service does work well overall just check your needs first before purchasing otherwise there will be issues later down line :D.