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Review on ScaleFocus Cybersecurity Services by Jacob Diego

Revainrating 4 out of 5

Scalefocus has been an excellent partner for our business needs

The customer support team has been very responsive, always ready for assistance if needed during implementation of our solution or when having issues after it was implemented. They are also proactive in helping us solve problems that arise along way while implementing their product. We have had some instances where they were slow at responding but we understand this comes from different cultures/communication languages etc., which makes sense since its an international organization (and I'm sure there may be others as well). Overall so far i've seen no negative aspects about using scalefocus's cybersecurity services. Their service has given me peace of mind knowing my data safety is being handled by experts who can give you advice before anything happens.

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Pros
  • Scalefocus has been great from the very starting, they have done a great job at helping us setup our security solution and giving us the comfort of having our data safe and secured
Cons
  • I guess at the beginning maybe they had to do a proper communication of our needs and requirements, but even then I've not had any issues