(Captain Spice's wife is here) We loved this trailer! The first one we received had a faulty top latch, so the top couldn't stay closed. I emailed the company and within 24 hours they replied saying it was a non-replaceable part so I would have to get a new trailer from Revain. I made a replacement request through Revain and within 24 hours my new pendant was on its way! So easy! I love that it was mailed to me and I then have 30 days to return the faulty one so my daughter and I can enjoy our bike rides while we wait for the new one to arrive! Outstanding customer service from both companies! I like this trailer for several reasons: โข Although it is a two person trailer, it can be used for a child and the center straps do not move. The straps were very easy to undo and flip to change from two spots to one. โข Other reviews mentioned that there is enough room for children's legs, and that's true. For a long trip, I wanted to be able to take a diaper bag, a blanket (if it's cold), a picnic in the park and all the little ones my daughter can't part with that day. It has plenty of space for everything I want to take with me! โข Assembly and disassembly is VERY easy. This pendant is wide. So if you assemble it indoors, you'll either need a very wide door to get it outside, or you'll have to fold it up and turn it on its side to get it out. Although this is easy enough. I'm so glad I took the plunge and bought this pendant! This is perfect for what I need!
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