these were my first bluetooth headphones, I had high hopes, expectations, I decided to buy headphones from a trusted and reliable company, but in the end I was overtaken by a huge disappointment . since the price of 3000 for a student for headphones is high, I kept them in a special case for headphones, treated them with care, wore them so as not to overcool the battery, kept them warm in the cold, but after 2.5 months the insulator began to become exposed, at first a little bit, after a week completely, now the left earpiece hangs on a metal wire . to contact under warranty, at first I looked for technical support on the Sony website, but it turned out to be in vain, the only thing I found useful was the number. called, I was sent to the orbis service at 60 Oktyabrskaya embankment (St. Petersburg). turned there, they got nasty, yelled at me, they said in advance that the case was not guaranteed, because the damage was mechanical, you never know I pulled or cut it myself, but I still handed over the device. I was told that they would take a picture of the damage and send it somewhere further, I was taken aback by this . how can you determine something from a photograph ?! Today came the expected response about the failure of the repair. the most negative impressions from this whole story, it's a pity for money and time! I do not recommend this product to anyone!
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