I like how easy it is to set up a store in just about any size, as well as being able to link everything together for my customers! As mentioned above, I dislike a few things such as needing training before using the program because there are so many different ways you can do something! If you have someone who knows what they're doing helping you get started this will be worth every penny, as long as your willing to invest some time into learning. We use PAPER MASTER FOR MY GAS STATIONS AND WE ARE ABLE TO MONITOR EVERYTHING IN ONE PLACE WITHOUT HAVING MANY SYSTEMS OR DEALERS NEEDED!!