Well organized, organized and thought out process that has given us the knowledge and understanding to help our clients with their strategic planning. They have a full understanding of my business, market and industry so it was easy for them to suggest new strategies and tactics to take advantage of. I think they are great at providing an accurate overview of your situation and then taking action items from there which you feel would benefit you most. They are very efficient when it comes to responding back to emails quickly and keeping everything moving along smoothly.