The customer support team at HEC was very helpful with getting me up to speed quickly, even when I had questions that were not directly related to their product or my requirements for email hosting.
They provided excellent documentation of all aspects of how they work together (email sending/receiving as well). It's worth noting it can be difficult to get hold of someone in person sometimes because you have no way of knowing who your contact will actually turn out to be if you call them by phone number only - which makes remote communication more important! If there are any technical issues during setup then don't hesitate to reach out via live chat rather than waiting till after hours before contacting us again over telephone. Email Hosting & SendingEmail from multiple devices has become much easier since we've started using our hosted emails through HurricaneEletric.