I like how easy they are able for me as an Agent/Rep in my organization who has never used this product before! They were very helpful during our initial training with them which was fantastic!! There really isn't anything bad about PDX at least from what i'm seeing thus far but there's always room improvements if needed by us users. It would be nice being notified via email whenever someone makes changes such those adding products etc.. We're trying out using pdx now because other companies don’t give agents enough options within each platform - not just rep side-but also client contact info & CRM data entry issues too.-It seems simple yet effective once getting familiar wth everything involved here especially since its free compared some competitors charge fees up front even though most people realize after usage why these things aren'.