I liked that they were very transparent with all of our sales process, from lead generation to qualifying them to setting up appointments for us. They also do excellent work putting together creative campaigns around different industries such as finance or health care/medicine. The only thing we didn't like was that it took quite awhile between emails back and forth with each client before getting feedback about what worked, so you had no idea if you were doing well until long after your campaign ended. We needed help improving our Google AdWords account and finding new clients who would be interested in our services and products.