To take full advantage of these benefits, you must download a firmware update to your soundbar. Otherwise you will be confused and upset that you spent all your money. You'll need to go to the Klipch website and download it, and you'll also need a serial number, which should be on the back of the soundbar. Yes, the serial number is important. Without an upgrade, the surround speakers sound so faint that you have to put the speakers to your ear to hear them. Another important part is the presence of a USB port, NO MORE, I repeat, NO MORE THAN 7GB. Otherwise the update will not work at all. There is a video on YouTube that shows exactly how to update the soundbar directly from Klipsch itself depending on which one you have. Everything about this product is perfect in my opinion.
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