To the credit of the manufacturer/seller, I bought this and returned it just a few weeks later Remote control, I realized this was the remote control for one 4K Element TV is when I needed a regular HD Smart Element TV remote control, so maybe that is the cause of my problem, but I'm not sure. I received this remote control and couldn't connect it to my TV. Additionally, the product does not include troubleshooting information or useful information or resources to help you set up if you encounter problems. After a tedious couple of weeks and countless tech support requests, forum searches, and conversations later, this remote still felt like just a new paperweight, utterly useless as any sort of media remote, which is particularly frustrating given that my model of TV doesn't have it a power button on the TV itself and hence my living room, and only the TV serves as a really ugly wall decoration that reminds me every day how much money is wasted on streaming and cable subscriptions that can now only be enjoyed on my tiny phone screen.
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