I got the hearing amplifier for my mom. She loves that it is really easy to see that the pieces are charging in the case, and that the case is charging. It is easy to adjust the volume without disturbing the amplifier's position in the ear. It is not as loud as her other one, sadly, but it does have noise cancelling and the speech is clearer and easier to understand with the new ones. YOu can only use one, you do not have to have both sides out for them to work. She needs both, but with her other ones she dropped the left one, and she couldn't find it for a few days, and the right one stopped working because the left one eventually lost its charge and they both had to be on and connected in order for them to work.
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