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Review on πŸš— Sony XAV-AX5000 7-Inch Apple CarPlay and Android Auto Media Receiver with Bluetooth by Courtney Grant

Revainrating 1 out of 5

Big disappointment! Android Auto Total Fail

First let me say that I read almost all the reviews here on Revain and a few on other sites before making this purchase. This device won my finalists because it had all the features on my "must have" list, including Android Auto, dual USB ports, and a capacitive touchscreen. In many of the reviews I've read, a recurring theme on the negative side has been possible issues with Android Auto, but there was enough plausible potential to suggest that these issues could be due to existing circumstances like poor quality cables. Unfortunately, that was wishful thinking. I thought I was really hoping to find a device with all the features on my must have list within my budget. Based on what I read, I ordered a new Samsung OEM cable to avoid Android Auto issues. It didn't help. Errors started less than 24 hours after installation was complete; less than a week later, the device refuses to connect to Android Auto at all (although the normal Bluetooth connection for calls, phone book access, music, etc. works fine). The forums (which I didn't find before buying) speak for themselves, Sony doesn't take the problem seriously even though it affects the entire XAV-AX#### series of head units. like "Try a different cable" or "Try a different phone" for people asking for help with a problem and if the manufacturer doesn't acknowledge the problem how can they work on it, To fix it. Suffice to say the device is coming back and I wouldn't recommend it.

Pros
  • Android Auto: Connect a compatible Android device to view apps on your car's screen. Enjoy instant access to maps, music or phone book.
Cons
  • sad packaging